1. Identity and Contact Details of the Data Controller
The data controller within the meaning of the Swiss Federal Act on Data Protection (FADP) is:
Vivosan AGWestrasse 16
5426 Lengnau
Schweiz
Telefon: 056 266 56 56
E-Mail: info@vivosan.ch
Website: www.vivosan.ch
2. Provision of the Website (Log Files)
2.1 Description and Scope of Data Processing
When you access our website, even if you do not register or otherwise provide information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address, the referrer URL, the date and time of access, and similar information.
This data is processed in particular for the following purposes:
- (1) Ensuring a smooth connection to the website;
- (2) Ensuring the seamless use of our website;
- (3) Ensuring and evaluating system security and stability, particularly for the detection of misuse; and
- (4) Ensuring the technically error-free presentation and optimisation of our website.
The data is also stored in our system log files. This data is not stored together with any other personal data of the user.
We do not use your data to draw conclusions about your identity. However, we reserve the right to review the server log files retrospectively should there be concrete indications of unlawful use.
2.2 Recipients of the Data
For the operation and maintenance of our website, we use service providers acting as our data processors.
All service providers are contractually obliged to treat your data confidentially.
3. Contacting Us
3.1 Description and Scope of Data Processing
A contact form is available on our website which can be used for electronic communication. If you choose to contact us using this form, the personal data entered into the form will be transmitted to us and stored.
Your personal data is processed solely for the purpose of handling your enquiry.
When you submit the contact form, the following information is also collected and stored:
- (1) Date and time of the enquiry
- (2) URL from which the enquiry was submitted
- (3) IP address
Alternatively, you may contact us using the email addresses provided on our website. In this case, the personal data transmitted with your email will be stored. This includes:
- (4) Date and time of the enquiry
- (5) URL from which the enquiry was submitted
- (6) IP address
as well as information relating to the servers involved in the email communication.
You may also contact us by telephone using the telephone number provided. In this case, we collect log data including your telephone number and the duration of the call. As a general rule, telephone calls are not recorded.
3.2 Recipients of the Data
Our website is maintained by service providers acting as our data processors.
If you send us an enquiry regarding a quotation or offer, service providers engaged by us may receive data where this is necessary for the provision of their respective services (for example, IT services or call centre services).
All service providers are contractually obliged to treat your data confidentially.
4. Newsletter
4.1 Description and Scope of Data Processing
Your data is used exclusively to send you the newsletter you have subscribed to via CleverReach® by email and, where you have given your separate consent, to analyse how you use the newsletter and any linked content.
Your name is collected in order to address you personally within the newsletter and, where necessary, to identify you should you wish to exercise your rights as a data subject.
To verify that a subscription is genuinely made by the owner of an email address, we use the double opt-in procedure (DOI) for online registrations. This means that, after subscribing to our newsletter, you will receive an email asking you to confirm your subscription by clicking on a confirmation link.
At the time of confirmation, the following information is also stored:
- (1) Date and time of registration
- (2) IP address
- (3) Email address
- (4) Confirmation link
- (5) Consent declaration
In addition, we analyse your reading and usage behaviour in order to continuously improve our newsletter and tailor it more closely to your interests and preferences. For this purpose, we evaluate whether and which newsletter content you open or click on, allowing us to make future newsletters even more relevant and engaging.
4.2 Recipients of the Data
For the distribution of our newsletter and the associated analyses, we use service providers acting as our data processors.
All service providers are contractually obliged to treat your data confidentially.
4.3 International Data Transfers
Your personal data is also processed outside Switzerland, in particular in Germany and other EU Member States.
Switzerland recognises Germany and the European Union as providing an adequate level of data protection. Consequently, personal data may be transferred to these countries without the need for additional safeguards.
5. Registration
5.1 Description and Scope of Data Processing
On our website, you have the opportunity to register by providing your personal data. The data entered into the registration form is transmitted to us and stored. Your data is not disclosed to third parties.
During the registration process, the following data is collected:
- (1) Title
- (2) First name and surname
- (3) Company
- (4) Street
- (5) House number
- (6) Postcode
- (7) Town/City
- (8) Country
- (9) Telephone number
- (10) Mobile phone number
- (11) Email address
- (12) Password
At the time of registration, the following information is also stored:
- (1) IP address
- (2) Date and time of registration
As part of the registration process, your consent to the processing of this data is obtained.
Registration is required for the performance of a contract with you or in order to take steps prior to entering into a contract.
5.2 Recipients of the Data
For the registration process, we use technical service providers acting as our data processors.
All service providers are contractually obliged to treat your data confidentially.
6. Comment Function
6.1 Description and Scope of Data Processing
Certain content on our website offers a voluntary comment function, allowing you to share your opinion on individual articles or posts.
Comments are published only after successful moderation and appear publicly alongside the content to which they relate. There is no entitlement to publication.
When you leave a comment on our website, your name is collected and displayed publicly. Your email address is also collected in order to inform you about the status of your comment.
Your email address is not published, is not passed on to third parties and is not manually evaluated.
In addition, the date and time the comment was submitted and your IP address are stored. This serves to protect the website operator in the event of legal infringements (whether civil or criminal) committed through published content.
The comment function is intended to facilitate the exchange of experiences and enable users to submit questions, comments or suggestions.
6.2 Recipients of the Data
For the operation and maintenance of our website, we use service providers acting as our data processors.
All service providers are contractually obliged to treat your data confidentially.
7. Use of Cookies
7.1 Description and Scope of Data Processing
A cookie is a small data file that is created when a website is visited and stored temporarily on the user's device. When the server of the website is accessed again from the same device, the browser sends the previously stored cookie back to the server. The server can evaluate the information obtained through this process.
Cookies are used in particular to make navigating a website easier.
They help make a website usable by enabling essential functions such as page navigation and access to secure areas of the website.
7.2 Use of Technically Necessary Cookies
Some functions of our website cannot be provided without the use of cookies. For these functions, it is necessary that the browser can be recognised even after changing pages.
By default, we only store a session cookie containing a cryptic character string that does not include any personal data.
8. Rights of the Data Subject
You have the following rights regarding your personal data:
- (1) the right to obtain information about which personal data we store about you and how we process it;
- (2) the right to receive a copy of your personal data in a commonly used format;
- (3) the right to have inaccurate personal data corrected;
- (4) the right to request the deletion of your personal data;
- (5) the right to object to the processing of your personal data.
Please note that these rights are subject to legal limitations and exceptions. Where permitted by law, we may refuse requests relating to the exercise of these rights.
You may withdraw any consent you have given for the processing of your personal data at any time. Please note that such withdrawal will only take effect for future processing. Any processing carried out before the withdrawal remains lawful.
If you wish to obtain information about the personal data we process concerning you, please send your request to: info@vivosan.ch.
You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
9. Google Fonts (Local Hosting)
9.1 Description and Scope of Data Processing
Our website uses fonts ("Google Fonts") that are hosted locally on our own web server. These fonts are used to ensure a consistent and visually appealing presentation of our website.
The fonts are loaded directly from our own server. No connection is established to Google servers. Consequently, no personal data is transmitted to Google or any other third party in connection with the use of these fonts.
9.2 Purpose of Data Processing
Die Verwendung der lokal eingebundenen Schriftarten dient der nutzerfreundlichen, einheitlichen und technisch optimierten Darstellung unserer Website.
9.3 Recipients of the Data
No personal data is transmitted to Google in connection with the use of the locally hosted Google Fonts.
For the operation and maintenance of our website, we use service providers acting as our data processors. All service providers are contractually obliged to treat personal data confidentially and to process it solely within the scope of the agreed services.
This Privacy Policy was created with the assistance of www.activemind.ch – experts in data protection and information security.
